Legal

Duelbits Privacy Policy

How we collect, use and protect the information Canadian players share with us when they visit and play on our site.

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Why This Page Matters to Canadian Players

This Duelbits privacy policy explains what happens to your information once you create an account or simply browse our pages. We take data protection seriously because trust is the foundation of any long-term relationship between a site and the people who use it. Reading this page before you sign up gives you a clear picture of what we collect and why.

We are not a separate legal entity from the brand you interact with when you play — the words "we" and "our" throughout this document refer directly to Duelbits as the operator of this site. If you want a broader look at who we are and how we present ourselves to the Canada market, our about Duelbits page covers that ground separately from this document.

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What Information We Collect

When you register, log in or make use of features across our site, certain pieces of information pass through our systems. This includes account details you provide directly, such as your name and contact information, along with technical data generated automatically as you browse. We rely on this combination to keep your account secure and to make the site function the way you expect.

Account and Verification Details

Setting up a profile means sharing basic identifying information with us, which we store so that your account remains uniquely yours. We use this information to confirm who is logging in and to respond correctly if you ever need help from our support team. Nothing here is shared for purposes unrelated to running your account and keeping it secure. If you are unsure how login works day to day, our Duelbits login page walks through that process on its own terms.

Technical and Usage Data

Every visit to a website leaves a technical trail, and ours is no exception. Browser type, device information and general usage patterns help us understand how pages perform and where something might need fixing. We treat this category of data as operational rather than personal, though we still handle it with the same care.

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How We Use What We Collect

We use the information gathered through our site strictly to operate, maintain and improve the experience we offer. That covers account management, responding to support requests and keeping the platform stable across devices, including when you play through our Duelbits mobile casino experience in a browser. We do not use your personal details for purposes beyond running the service you signed up for.

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Cookies and Similar Technologies

Our site uses cookies to remember preferences, keep you logged in and understand general traffic patterns. We explain exactly what these small files do, how long they last and how you can manage them, in a dedicated cookie policy rather than repeating that detail here. Keeping the two documents separate lets each one stay focused and easier to read in full.

Our cookie policy is the right place for settings, categories and opt-out instructions — this page covers data handling more broadly.
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How We Protect Your Information

Protecting player information is an ongoing responsibility, not a single setting we switch on once. We apply standard safeguards around how data moves through our systems and who within our organisation can access it. Limiting internal access to only what is necessary is one of the simplest and most effective habits a site can maintain.

Your Choices and Rights

You retain a say in how your information is handled once it sits with us. Depending on applicable rules, you may be able to ask what we hold about you, request corrections, or ask that certain data be removed. We encourage anyone with a specific request to reach out to us directly so we can address it individually rather than through a generic form response.

Sharing Information With Third Parties

We do not sell personal information to outside companies for marketing purposes. Limited sharing may occur where it is necessary to run core parts of the service, such as processing a transaction or meeting a legitimate legal request. Any such sharing is limited strictly to what the task at hand requires.

If you are weighing up our site against others before signing up, our Duelbits bonus types page is a better starting point for that comparison than this document, since privacy practices and promotional terms answer different questions entirely.

Privacy Questions Canadian Players Ask

What does this privacy policy actually cover?
It explains what information our site collects from Canadian players, how we use it to run your account, and the choices available to you regarding that data.
Do you sell my data to advertisers?
No. We do not sell personal information for marketing purposes; any limited sharing is tied to running the service or meeting a legal requirement.
Can I ask what information you hold about me?
Yes, you can reach out to us to ask what information we hold and request corrections or removal where applicable rules allow it.
Where can I manage cookie preferences?
Cookie settings and categories are covered separately in our cookie policy, which focuses specifically on that topic.